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Both Medicaid and Medicare members struggle to obtain adequate health care, whether it’s because they face barriers surrounding access to care or don’t possess the necessary literacy skills to underst
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To say that costs for health plans are rising is an unfortunate understatement. Even when members do not have cost sharing, they are concerned they will receive bills, so they avoid getting care. Luck
Loneliness is one of the most common issues, and it can bring major physical and behavioral health consequences in its most severe forms. Lonely people are more likely to experience health problems li
Improving Consumer Assessment of Healthcare Providers and Systems (CAHPS®) scores is challenging for any Medicare or Medicaid plan. Moving the needle on these scores depends on engagement, perception
Is your health plan struggling with member retention? Your members have a choice, and losing them can impact your plan in many ways. It’s best to be as proactive as possible, and the most important as
Member engagement has been a priority for Medicare and Medicaid plans for years. The strategies used to improve it have had to adapt to changing times. The pandemic, greater adoption of digital channe
Every Medicaid plan wants to reduce health care costs. However, achieving that goal comes with many challenges.
Medicaid has both cost and outcome problems. It is now the largest insurer in the nation, with a price tag of $604 billion in 2019. Unfortunately, higher spending isn’t creating better outcomes. The U
Hospital readmissions drive costs and negatively impact health outcomes. However, many are preventable with the right plans, initiatives and strategies. Although you are keenly aware of hospital readm
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