Expanding reach and improving engagement in vulnerable populations, such as members with % HbA1c > 8.
A Pyx Health client had a goal to decrease the proportion of their members with poorly controlled diabetes, while expanding reach and improving engagement among their most vulnerable population
By engaging with empathetic peer mentors, Pyx Health leveraged AI-driven personalized care tracks to uncover gaps in care and underlying barriers, supporting members by:
- filling knowledge gaps
- coaching and goal setting
- engaging expert consultation (e.g. registered dietitian)
- activating health plan and community resources
Download the case study to find out how Pyx Health's empathy-first approach improved member outcomes and helped a plan achieve their goals.