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The Supplemental Nutrition Assistance Program (SNAP) is a vital source of nutritional support that reduces food insecurity for millions of Americans with low incomes. But the federal budget laid out b
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You probably feel the heat as member engagement remains a priority and a challenge across your health care organization. As this continues, it’s too easy to fall into a trap of "engagement washing," o
Hundreds of billions in federal savings sounds like a boon to the country, but at what cost? That’s the question many Medicaid recipients, plans and providers are wrestling with as budget cuts reach h
Medicare Advantage (MA) plans and their members are two sides of the same coin, each with a vested interest in ensuring that coverage is up to snuff. On one side, members wonder, “Will my prescription
Literacy, noun: A person’s ability to read, write, speak and listen in a way that enables effective communication and helps them make sense of the world.
Medicare’s covered services and service limits are constantly changing to reflect the needs of members and the costs of care. The changes earlier this year in the 2024 Medicare final rule can impact h
Family, friends and peers provide our own corner of the universe where we know we matter and feel like we belong. They’re the reason we can say, “I’m going to the movies with …” or, “I’m on the phone
Having the “blahs,” feeling “blue,” or getting “down in the dumps.” It goes by many names, and many of us have experienced loneliness or seen how it has impacted a loved one. As awareness of the lonel
Star ratings are like customer reviews: They rank Medicare plans on a 1-5 scale, impacting your reputation among eligible consumers. But the way you’re graded changes over time, unlike the many gadget
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